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Shipping Policy

At SJIT, we are committed to delivering your orders in a timely, reliable, and transparent manner. This Shipping Policy outlines our shipping charges, delivery timelines, processing times, and other important details to help you make informed purchasing decisions.

Order Processing Time

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • In case of high order volumes, processing may take an additional business day. Customers will be notified of any significant delays.

Shipping Charges

Standard Shipping (India):

  • Shipping charges are calculated at checkout based on the delivery location, package weight, and order value.
  • Any applicable shipping fee will be clearly displayed before you complete your purchase.

Free Shipping (if applicable):

  • Free shipping offers, if available, will be mentioned on the product page or during checkout and may be subject to minimum order value or promotional conditions.

Estimated Delivery Time

Domestic Orders (India):

  • Estimated delivery time is 3–7 business days after dispatch, depending on the destination.
  • Delivery times may vary due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.

Shipping Partners

  • We use reliable third-party courier and logistics partners to ensure safe and timely delivery of your products.
  • Tracking details will be shared via email or SMS once your order has been shipped.

Delivery Areas

  • We currently ship to most locations across India.
  • If your location is not serviceable by our courier partners, our support team will contact you to discuss available options.

Delays and Exceptions

  • While we strive to meet delivery timelines, delays may occasionally occur due to unforeseen circumstances.
  • SJIT is not responsible for delays caused by courier partners, incorrect shipping addresses, or force majeure events.

Damaged or Lost Shipments

  • If your order arrives damaged or appears to be tampered with, please contact us within 48 hours of delivery with photos and order details.
  • In the rare event of a lost shipment, we will coordinate with the courier partner and provide a resolution as per our internal policies.

Contact Information

For any shipping-related questions or concerns, please contact our customer support team through the contact details provided on our website.